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Delivery/Shipping

UK Orders:

FREE UK postage on all orders sent via standard delivery to a UK address. Orders are sent by the most appropriate method dependent on their their value, size and weight, usually this will be Royal Mail First Class and are dispatched daily Monday to Friday, however, please allow 3-5 days for delivery. If your order is urgent please upgrade to Express delivery.

Signed For Delivery: If you would like your order to require a signature upon delivery then please select the Signed For option which is charged at £2.50 per order.  You will be provided with a tracking number and signature confirmation on receipt, but the delivery timescale is not guaranteed.  We will use Royal Mail First Class Signed For service, so please allow 3-5 days for delivery.

Express UK Delivery: If you require your order urgently we can send via Royal Mail Special Delivery which provides a Next Day delivery service (Mon to Fri) at a small extra charge of £7.50, which we subsidise. Please select the additional Express Delivery charge at checkout. Orders must be placed before 2.30pm (GMT) to be sent the same day otherwise they will go the following day. Please note there are a few remote locations in the UK where the Royal Mail Next Day guarantee does not apply. Orders placed on a Friday will be delivered on the following Monday.

International Orders:

You can track International Orders on the Royal Mail website if you have selected a tracked shipping option https://www.royalmail.com/track-your-item the tracking number will be on your dispatch email.

For all International orders over £100.00GBP shipping is FREE.

Countries that are within the European Union (Eu members):

Standard Shipping: For orders up to £50.00GBP in value, shipping is charged at a flat rate of £5.95GBP. For orders between £50.00GBP and £100.00GBP shipping is charged at a flat rate of £4.95GBP. Eu Orders over £100.00GBP are shipped FREE.

Tracked or Signed For Shipping: For orders up to £100.00GBP in value, Tracked or Signed For shipping is charged at a flat rate of £10.95GBP. Orders over £100.00GBP are shipped FREE.

There are some countries which we will only ship to with tracking, the options available for your country will show at checkout.

Destinations that are outside the EU (non Eu members) and other Rest Of World countries:

Standard Shipping: For orders up to £50.00GBP in value, shipping is charged at a flat rate of £6.95GBP. For orders between £50.00GBP and £100.00GBP shipping is charged at a flat rate of £5.95GBP. Rest of World Orders over £100.00GBP are shipped FREE.

Tracked or Signed For Shipping: For orders up to £100.00GBP in value, Tracked or Signed For shipping is charged at a flat rate of £10.95GBP. Orders over £100.00GBP are shipped FREE.

There are some countries which we will only ship to with tracking, the options available for your country will show at checkout.

There is some helpful information for International Customers on the Royal Mail website

If you upgrade to Tracked or Signed for Shipping we will use Tracked shipping if it is available in the destination country, if not then we will use International Signed For service instead.

Please note that If your delivery address is outside of the UK, you may have to pay import taxes on the items you have purchased. Please note that payment of any import duty or taxes are the buyers responsibility. You can get more information about this from your local customs office.

There is no duty payable on orders sent to countries within the European Union.

During busy periods such as our SALE we aim to dispatch as quickly as possible but this may be a little longer than is usual due to high order volumes. We will still aim to send within 2 working days.